With the help of the City of Ottawa, we set out to test a tool that strives to expedite the adoption of waste management models based on a Circular Economy framework.
Researcher | Carleton University | 2020
Challenge
Identify unclear aspects of the current version of the tool and surface opportunities for future iterations.
Answer the research question: To what extent can the DBC tool assist professionals to navigate behavioral challenges in a Circular Economy framework?
Approach
Our qualitative approach pivots on SME interviews, unraveled around a case study built on secondary research. Selected methods:
- Semi-Structured, In-Depth SME's Interviews.
- Generated personas and a case study from secondary research.
- Surveys.
- Snowball sampling.
Outcomes
Findings highlight the opportunity for a tool that leverages users' agency and fosters evidence-based strategies.
Key takeaways:
- Agency
- Evidence-Based Sources
- Clarity
Achievements:
- Benchmarked tool's usability.
- Identified user needs from essentials to idealistic.
- Deeper understanding of user context, framework, and goals.
- Successfully delineated the reach of the tool in a practical context.
- Surfaced opportunities for future proceedings.
Should you be interested in trying a copy of the tool, you'll find it here.
Personas
Insights
